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Thank you for a quick delivery after a earlier mix up

I could not find the correct battery for my laptop online so I spoke to sales and they advised me to the correct battery, I was after a heavy duty one, I just missed the next day delivery time slot but I got a email telling me the arrival time the following day, it arrived on time but when I tried to fit it and it was the wrong one. I rang straight away and the sales advisor found the error and ordered the correct battery, I told the advisor I was going away the next day at lunch time and he said don't worry it will be with you by noon, I was given a returns number via email, the batteries were exchanged the following day at noon I tried the battery and it fitted, what a brilliant service, the new battery lasts twice as long as my old one, although it is slightly bigger and lifts the laptop up a little, it's ok with me it enables a better air flow for the cooling fan and a better typing height, I would use laptop and spares again the people are very kind on the phone and their service is excellent. GP.
Gary Palframan

11 AC Adapters

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