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It was a real pleasure to purchase on-line from Laptops and Spares. I needed a replacement battery for my Samsung notebook, in a hurry. After a quick call to check their stock position, the whole order process was impressively quick with comprehensive (email) communication; I was even informed of a one hour time-window for the delivery - was told 11:41 to 12:41 and it arrived at 11:45. O.K. so they're not the cheapest source around (according to Google) but they disclose their address and phone number on their website, and supply genuine replacement parts from stock held in the UK. The risk-free purchasing of a replacement laptop battery from Laptops and Spares is definitely worth paying more for.